People who are in Australia can apply for refugee status under Australia’s onshore protection program.

There is one visa available for onshore applicants the Protection Visa subclass 866 which is designed for people who are refugees as defined by the 1951 refugee convention.

Companion House services:

Asylum seekers living in the community in the ACT can access all Companion House services:

  • Medical
  • Counselling / Advocacy
  • Community Development
  • Complementary Therapy
  • Immigration Advice

If you are an asylum seeker living in the ACT and would like to access these services please call us on 62514550 or email us via Contact Us and mark it Attn Reception.

Other helpful services:

Life Without Barriers facilitates the Status Resolution Support Services (SRSS) program and may be able to provide support and assistance to asylum seekers in the ACT and region.
For more information visit: Life Without Barriers

Other information about services also available at:

Volunteer goups in the ACT that may also be able to provide practical support and advocacy for asylum seekers include:

Canberra Refugee Support visit:

How to find us


By Bus from Belconnen: Bus Route 32 By Bus from Civic: Bus Route 32 Tell the driver you want to get off at Cook Community Hub near Cook Shops. By Car: Come to Cook Community Hub, 41 Templeton St Cook – free parking is available. Our main entrance is in from the end of the building closest to Cook Shops. Come and knock on the door and we will come to help you.

Contact Us

61 2 6251 4550

41 Templeton St Cook ACT 2614 Australia