Mission & Principles of Service


Companion House is a non government community based organisation. We work with adults and children who have sought safety in Australia from persecution, torture and war related trauma. We believe that people who have survived torture, trauma and human rights violations should have access to services that respect, empower and promote recovery.

Principles of Service

  1. We acknowledge and respect the strength and resourcefulness of survivors of the refugee experience.
  2. We respect and respond to diverse needs including those determined by culture, religion, ethnicity, gender and sexuality.
  3. We promote client independence, self-determination and informed choice.
  4. Our services are based on a holistic approach to health care.
  5. We are committed to the confidentiality of all client information.
  6. We work in strong partnerships with government and non-government agencies and individuals to ensure health care and other service systems and communities are accessible and sensitive to the needs of survivors
  7. of torture and trauma.
  8. Our services are open and accountable to feedback and suggestions from clients and the community.
  9. We promote and preserve human rights.
  10. We as staff support each other in our work.